{"id":430,"date":"2018-03-24T21:22:39","date_gmt":"2018-03-24T20:22:39","guid":{"rendered":"https:\/\/www.munord.com\/clientes\/?post_type=product&#038;p=430"},"modified":"2025-12-04T08:20:08","modified_gmt":"2025-12-04T07:20:08","slug":"pack-pro-asistencia-tecnica","status":"publish","type":"product","link":"https:\/\/www.munord.com\/clientes\/producto\/pack-pro-asistencia-tecnica\/","title":{"rendered":"PACK ASISTENCIA T\u00c9CNICA"},"content":{"rendered":"<p>*Consultar previamente\u00a0<a href=\"https:\/\/www.munord.com\/clientes\/contactar\/\">disponiblidad<\/a><\/p>\n<p>El consumo de tickets, corresponde al tiempo necesario para realizar la tarea solicitada, 1 ticket equivale a 1 hora de trabajo o a una solicitud. Si en un ticket se hacen varias solicitudes, el numero de tickets va a depender del tiempo de desarrollo y consumir\u00e1 1 ticket\/hora.<em><br \/>\n<\/em><\/p>\n<p><em>Ejemplo: Si se hace una solicitud que requiere menos de una hora de trabajo\u00a0el lunes y otra solicitud el martes, cada d\u00eda consumir\u00e1 un ticket, total dos tickets. Las horas no son acumulables.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"font-size: 12pt;\">Incluye:<\/span><\/p>\n<div class=\"ptsCell\">\n<div class=\"ptsEl\" data-el=\"table_cell_txt\" data-type=\"txt\">\n<ul>\n<li><span style=\"font-size: 12pt;\">5\u00a0Tickets<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Asistencia por<span style=\"text-align: center;\"> email y tickets<\/span><\/span><\/li>\n<li>Prioridad:\u00a0<strong>Est\u00e1ndar <a href=\"https:\/\/www.munord.com\/clientes\/tiempos\" target=\"_blank\" rel=\"noopener\">(mejorar)<\/a><\/strong><\/li>\n<li>Plazo de entrega:\u00a0<b>48h-72h laborales*<\/b><\/li>\n<li><span style=\"font-size: 12pt;\">No incluye comunicaci\u00f3n con terceros<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"featured_media":431,"template":"","meta":[],"product_brand":[],"product_cat":[77,78],"product_tag":[194],"class_list":{"0":"post-430","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-soporte-tecnico","7":"product_cat-tickets","8":"product_tag-ft","10":"first","11":"instock","12":"virtual","13":"taxable","14":"purchasable","15":"product-type-simple"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PACK ASISTENCIA T\u00c9CNICA - MUNORD<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PACK ASISTENCIA T\u00c9CNICA - MUNORD\" \/>\n<meta property=\"og:description\" content=\"&nbsp; 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